Users of the "N" versions of Windows 10 and 11 might encounter an issue when trying to use VAST.Rehab, particularly the Patient Panel. This is because these versions of Windows lack the Media Feature Pack, which is crucial for the proper functioning of certain multimedia applications, including VAST.Rehab.

Understanding the "N" Version of Windows

The "N" editions of Windows 10 and 11 are special versions of the operating system designed for the European market. These versions do not include certain media-related technologies like Windows Media Player, Video, Music, Voice Recorder, and other pre-installed applications. As a result, software that relies on these media components may not work correctly unless the missing features are reinstalled.

Installing the Media Feature Pack

To ensure VAST.Rehab functions correctly on a Windows 10/11 N system, you will need to install the Media Feature Pack. Here’s how you can do it:

1. Open Settings:

   • Press Windows + I to open the Settings app.

2. Navigate to Optional Features:

   • Go to Apps, then click on Optional features.

3. Add a Feature:

   • Scroll down and click on Add a feature.

4. Search for Media Feature Pack:

   • In the search box, type Media Feature Pack.
   • Select the Media Feature Pack from the list.

5. Install the Media Feature Pack:

   • Click Install. The installation process might take a few minutes.

6. Restart Your Computer:

   • After the installation is complete, restart your computer to ensure all changes take effect.

Alternative Method: Downloading from Microsoft

If you do not find the Media Feature Pack through the Optional Features menu, you can download it directly from the Microsoft website:

1. Visit the Microsoft Media Feature Pack Page:

   • Go to the Media Feature Pack download page.

2. Select Your Windows Version:

   • Choose the correct version of Windows (10 or 11) and your specific update version from the dropdown menus.

3. Download and Install:

   • Download the installer and run it.
   • Follow the on-screen instructions to complete the installation.